Terms & Conditions

Introduction By booking or participating in a tour and any related products or services (a “Tour”) with Romme Travel Inc. (“Romme” or the “Tour Operator”), you (“you” or “Customer”) agree to these Terms & Conditions (the “Terms”). If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.

Copyright Notices Unless otherwise noted, all materials including, without limitation, logos, brand names, images, designs, photographs, video clips, and written and other materials that appear as part of our Services are copyrights, trademarks, service marks, trade dress, and/or other intellectual property whether registered or unregistered ("Intellectual Property") owned, controlled, or licensed by Us. Our websites as a whole are protected by copyright and trade dress. Nothing on our Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Intellectual Property displayed or used on our website without the prior written permission of Us.

What Do These Terms Cover? These Terms outline the conditions under which our Services and emails may be accessed, browsed, and used. They supplement any other terms we may apply from time to time. References to "you" and "your" refer to any person who visits, browses, or otherwise uses our Services or receives any of our emails.

What Services Do These Terms Cover? These Terms apply to all of our Services, including those provided through our main website at www.romme.ca and any affiliated microsites created for permanent or temporary promotional purposes.

Accessing Our Services a. Website availability. Our websites will be available only when we decide. We do not guarantee that our websites, or any content on them, will always be available or uninterrupted. We may suspend our websites at any time without notice and for any reason, including upgrades, maintenance, repairs, prevention of damage, and investigations. We may suspend, withdraw, discontinue, or change all or any part of our websites without notice. We shall have no liability to you (including negligence) if our website is unavailable for any reason, and we shall have no obligation to ensure our websites are available to you at any given time.

b. Your systems. You are responsible for making all necessary arrangements for access to our Services, including compatible software and internet access. You are also responsible for ensuring that all persons who access our site through your internet connection or computer know these Terms and other applicable terms and conditions and that they comply with them.

c. No misuse. You must not misuse our Services by knowingly introducing any virus, trojan, worm, logic bomb, or other malicious or technologically harmful material. You must not attempt to gain unauthorized access to our Services, any server on which our Services are stored, or any server, computer, or database connected to our Services. You must not attack our Services via overloading attempts, seeking to cause a denial-of-service to you or others, or a distributed denial-of-service. In the event of a breach, in addition to our other remedies, your permission to use our Services may cease immediately at our sole and absolute discretion.

Completing Forms and Error Correction

a. Mandatory information. When completing any inquiry, booking, or other forms on our website, some information is mandatory before you can submit the forms to us. Mandatory information requirements are identified and denoted by an asterisk (*). You will be prompted for this information if you try to submit a form that is missing any mandatory data. Where a category is not marked with an asterisk, the information is optional, and you need not fill it in but may do so if you wish.

b. Accuracy of your information. When you submit any information to us, including in connection with a registration, inquiry, or booking, you must ensure, and by submitting the information you represent to us, that it is true, accurate, current, and complete in all respects. To keep the information current, you agree to update the information whenever there is a change to any information you submitted previously. You acknowledge being aware that we will rely on the information you provide as true, accurate, current, and complete.

c. Error correction. When you carry out any inquiry, booking, order, registration, or another process on our website, you may, before submitting, use the back button on your browser to go back and correct or change information. If there is an error in the information provided after you submit it, you can contact us at sales@romme.ca to ask that it be corrected or updated.

The Booking Contract Your booking is confirmed and a contract exists when Romme or your travel agent issues a written confirmation after receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to Romme or the authorized agent immediately. Ensure that names are exactly as stated in the relevant passport.

Required Medical Information You must provide any medical information reasonably requested by Romme and may be required to complete the Tour Operator’s medical information form. Medical Forms are mandatory for certain Tours. If you have any pre-existing medical conditions that may impact your ability to travel, participate in a Tour, or travel to remote areas without access to medical facilities, you must return a Medical Form, signed by a licensed and practicing physician, to Romme prior to or at the time of final payment for the applicable booking.

Romme reserves the right to request further information or professional medical opinions where necessary for your safety or the safe operation of a Tour. Romme reserves the right to deny you permission to travel or participate in any aspect of a Tour at any time and at your own risk and expense where Romme determines that your physical or mental condition renders you unfit for travel or you represent a danger to yourself or others.

Special Requirements Any special requirements must be disclosed to Romme at the time of booking. Romme will use reasonable efforts to accommodate special requirements or requests, but this is not always possible. All food allergies and dietary restrictions must be disclosed to Romme at the time of booking. Special requests or requirements do not form part of these Terms or the contract between you and Romme and Romme is not liable for any failure to accommodate or fulfill such requests.

Travelers with Special Needs/Requirements At Romme, we value the needs of all our clients. If anyone on your booking requires accommodation for accessibility needs, please email sales@romme.ca so that we may assist you with notifying the relevant suppliers and making the necessary arrangements, if available.

Insurance Requirements Insurance can be purchased as an add-on. Romme Travel Inc. strongly recommends travel insurance to cover each individual customer against any unforeseen circumstances or medical bills which may occur prior to, during, or after your trip. We remind you that government health insurance plans may not cover any or may only pay a portion of the expenses incurred for emergency out-of-province hospital or medical services. There are different types of travel insurance packages available.

Insurance claims: it is the insured's responsibility to contact the insurance company as soon as possible.

Some countries, such as Cuba, have made medical insurance a mandatory requirement for entry. Travelers may be asked to provide proof of medical insurance upon arrival; otherwise, you may be required to purchase locally.

All insurance claim amounts are limited to the amounts outlined within the insurance policy and it is the responsibility of the customer to understand any exclusions or limitations of the policy.

By making a purchase either via the romme.ca website, the customer agrees they were offered insurance and accepts all responsibility for any loss of refund, compensation, right to make a claim, or expenses incurred before or while traveling if insurance is not purchased.

Booking Process

a. Eligibility. You must be eighteen (18) years old or older to make a booking or otherwise order from us.

b. Booking process. Our website is not a legal offer. You must follow the procedure on our websites to book with or through us or otherwise order from us using our Services. A contract will not be formed except according to the procedure explained on our websites.

Website Content

a. General. For these terms, "our website content" is defined as everything making up our websites or which is downloaded as part of or through our websites, including any services, functionality, trademarks, logos, graphics, photographs, images, sounds, music, video, audio, or text on our websites, and including any code comprised in our websites such as javascript, flash objects, cookies, HTML, and CSS. However, references to "our website content" do not include anything you post to our website, such as through any community functionality we provide on our websites.

b. Not advice. Our website content is provided for general information only, with the understanding that we are not engaged in rendering legal or other professional advice or service. Your reliance on or use of our websites and content is entirely at your own risk.

c. Validity and change. We make no representation, warranty, or guarantee, whether expressed or implied, that the content on our site is accurate, complete, or up-to-date. In any event, our website content is not valid beyond when it is downloaded and may change on a subsequent visit to our websites. We shall be entitled to change website content from time to time and cease providing any particular website content (including part, functionality, or service of our websites) without notice and for any reason.

d. Errors. We do not guarantee that our Services or website content will be free from errors or omissions. We may overlook mistakes and errors in our website content, which will not be binding on us. We reserve the right to correct any errors in our website content and to change any of our website content (including services, products, availability, and pricing) at any time without notice, including in any booking or order you submitted or contract you entered into with us. If a correction affects a booking or order you submitted or a contract you entered into with us to your material detriment, we may allow you to cancel the booking, order, or contract rather than accept the change.

e. Viruses. We cannot ensure that our Services will be virus-free, free from other malicious elements, or free from unauthorized, malicious access or modification. You must take appropriate safeguards on your computer, device, and network, such as installing appropriate protective software, before accessing or downloading our website content.

f. Third-party websites. If we include a link to a third-party website (e.g., a banner advertisement) in our website content, the third-party website is not our responsibility. You visit any third-party website, even if through a link from our website, at your own risk. By providing links, we are not endorsing, sponsoring, or recommending such sites or materials disseminated by or services provided by them. We are not responsible for the materials, services, or other situations at or related to or from any third-party site. We are not responsible for the direct or indirect consequences of your navigating to any other website from our websites. We are not responsible for any purchase you make or other activity you engage in at, or as a result of you visiting or accessing a third-party website.

g. Our copyright. You acknowledge that all copyrights, designs, database rights, trademarks, patents, and all other intellectual property and material rights relating to our website content (and the selection and arrangement of our website content) remain our sole and absolute property. You are granted no right, license, or interest in or to our website content or any intellectual property rights except for the browsing license detailed below, and all other rights are reserved. You are not permitted to screen scrape or otherwise copy or use our website content except for browsing our website as a customer or potential customer under the license below.

h. Browsing license. The following license is subject to the condition that you fully comply with these Terms. If you are not in compliance, you have not met the condition and are not granted the following license. We grant you a license to download and run the pages of our website we make accessible to you in a web browser and to store them in the web browser cache to enable you to browse and use our website as a customer or potential customer or as an agent for a specific customer or potential customer, whether online or offline. You are permitted to store (as a local copy on your computer file system, outside the browser cache) a copy of, or print off, any web pages we make accessible to you from our website for your private records and future reference, provided that you do so only as a customer or potential customer, or as an agent for a specific customer or potential customer. Except for as expressly provided by the preceding license, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any of our website content, or use our websites, or any of our website content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your website. We may terminate the above license at any time.

i. Linking to our site. You may link to our home page, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. You must not establish a link to our websites in a way that suggests any association, approval, or endorsement on our part where none exists. Our websites must not be framed on any other site. You must not create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

Airport Check-in & Flight Reconfirmation Check-in opens at least three (3) hours prior to the flight and can close as early as one (1) hour prior to departure; please check boarding pass for the exact time to be at the correct departure gate and allow time for check-in and security to avoid refusal of boarding. For security reasons, all travelers must be present for check-in at the boarding gate. If boarding is denied due to late check-in, travelers will not be entitled to a refund; most airlines will do their best to find the next flight, but this may incur additional cost.

Flight Reconfirmation: Flight times are subject to change, including but not limited to the change of equipment, adding and removing stops and connections. As per the terms and conditions, it is the traveler’s responsibility to reconfirm all flight times 12 - 24 hours prior to departure by contacting your airline or checking the airline’s website. If Romme Travel is aware of a change, every effort will be made to advise you directly.

We recommend travelers check the airline website for up-to-date information on flight details and destinations. Many airlines offer an SMS/text service to notify directly of changes; we recommend you sign up for this service.

Prices, Surcharges, and Taxes Romme will not increase the price of your Tour after you have paid in full. Tours are priced and advertised inclusive of applicable taxes. From time to time, Romme may offer reduced pricing on certain products or services. Reduced pricing applies only to new bookings. Bookings where payment of at least a deposit has been received by Romme are not entitled to reduced pricing.

Cancellation by the Participant You may cancel your booking by notifying Romme. Cancellation fees will be determined with reference to the date on which notice of cancellation is received by Romme and are expressed as a percentage of the total price paid for the canceled Tour:

• Cancellation greater than 30 days to trip departure: 85% refund.
• Cancellation less than 30 but more than 20 days to trip departure: 50% refund.
• Cancellation less than 20 but more than 10 days to trip departure: 15% refund.
• Cancellation less than 10 days to trip departure: 0% refund.

Baggage Restrictions Please check the airline(s) website for up-to-date information on checked baggage, excess baggage, baggage restrictions, as well as any weight and carry-on requirements specific to the airline(s). Carry-on items that exceed the allowable amount may be required to be checked in and subject to additional cost by the airline. In some cases, carry-on items could be refused.

For updated information on Government of Canada security requirements please visit the Canadian Air Transport Security website http://www.catsa-acsta.gc.ca or travel.gc.ca or phone 1-888-294-2202. Transport Canada has announced the following restrictions on carry-on baggage.

How to pack your liquids, aerosols and gels: Containers of liquids, aerosols or gels in your carry-on must be 100 ml/100 grams (3.4 oz) or less. All containers must fit in 1 clear, closed, resealable plastic bag no more than 1 litre (1 quart) in capacity. The approximate dimensions of a one litre/quart bag are 15.24 cm by 22.86 cm (6 inches by 9 inches) or 20 cm by 17.5 cm (8 inches by 7 inches). At the screening point, take your plastic bag out of your carry-on and place it in one of the provided trays. Drink or discard any beverages in containers over 100 ml before pre-board security screening. Any containers over 100 ml should be placed in checked baggage.

Exceptions for liquids, aerosols and gels: The following are allowed in your carry-on without a bag and in containers over 100 ml: If travelling with an infant under two years of age (0-24 months), baby food, milk, formula, water and juice in small containers and reasonable amounts for your itinerary. Prescription and essential non-prescription medicines. You must declare all such items at security screening. These items must be removed from carry-on baggage and placed directly into a bin at the entrance of the checkpoint, as additional screening may be required. Above restrictions are subject to change. For updated information on these or other Government of Canada security requirements please visit the Canadian Air Transport Security website http://www.catsa-acsta.gc.ca or http://www.tc.gc.ca or phone 1-866-341-1777

Seat Selection: Seats are allocated on a first-come, first-served basis, unless arranged prior to departure. Seat selection may have an additional fee charged by the airline(s). This fee is non-refundable. It is advised to secure your seat in advance if available/offered by the airline. You may contact our customer support desk at 1-866-341-1777 to pre-arrange your seat selection at an additional fee. Changes of types of aircraft and airline may affect seat configuration and selection. Romme Travel cannot be held responsible for any seat selection fees that were paid and the seat selected not received.

Confirmation and Delivery After a booking is made, the customer will receive an email confirming the purchase. It is the responsibility of the customer to ensure that all contact information is accurate at the time of booking (including email addresses, phone numbers, etc.) for all travelers. Furthermore, it is the responsibility of the customer to verify that the information on the confirmation email is in accordance with the travel product that they have purchased. If there is a discrepancy between the information on the confirmation email and that of what the customer has booked, the customer MUST contact our offices immediately at sales@romme.ca.

Review Tickets and Invoice Please thoroughly review all invoices, tickets, and itinerary to ensure all dates, times, products are exactly what was requested and that all names are exactly as they appear on traveler(s) valid passport. By providing payment on Romme Travel for travel services, the customer acknowledges that Romme Travel Inc. and the travel suppliers' Terms and Conditions have been reviewed and accepted.

Valid Travel Documentation For travel outside of Canada, all Canadian citizens must carry a valid Canadian passport when travelling abroad. Many countries require the passport to be valid for at least six (6) months after the scheduled date of departure from the last country visited, regardless of the entry requirements of the country. Travelers may also require a visa (transit, business, tourist, and otherwise), depending on the country visiting and the traveler’s passport’s country of issue. The customer agrees that it is their responsibility to ensure that all travelers have the appropriate documentation to gain entry to all applicable destinations and for re-entry back into Canada upon return. Customers confirm that the spellings of all passenger names, entered during the booking process, are how they appear on their legal travel documentation. If in doubt of any requirements, please contact us.

It is strongly recommended that you use the Registration of Canadians Abroad service which provides government officials traveler’s contact information in preparation for an emergency (such as a natural disaster or civil unrest), instructions during emergencies, important changes or updates to the Travel Advice and Advisories for the country for which you registered, and more. To register, please visit; https://travel.gc.ca/travelling/registration.

Information on Canadian passport applications is available from the Government of Canada at https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html. If a passport is damaged in any way, passengers may be denied boarding and will be responsible for all costs associated with a new passport and replacement travel arrangements. For assistance please contact the Government of Canada’s Passport Services at https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.

Romme Travel Inc. accepts no liability if travelers are refused entry onto a flight or into any country due to failure to carry the correct and adequate passport, visa, or other travel documents required by the airline, authority, or country, including countries travelers may be transiting through. This includes all stops or transit made by the mode of transportation booked, even if not exiting the carrier (examples trains, planes, cruise ships, etc.)

Credit Card Payment Customer’s authorization to use customer’s credit card further indicates acceptance of Romme Travel Inc's Terms and Conditions, and those of the Airlines’/Tour Operators’/Cruise lines/Car Rental and/or Hotel travel services purchased. By providing Romme Travel Inc with authorization to use a credit card to pay for travel services, the customer is confirming payment in the full amount of the travel arrangement selected regardless if the customer is the traveler or not. Customer agrees a chargeback is not a form of customer service dispute. In the absence of a signature or PIN, the customer agrees their acceptance online of all terms and conditions and/or customers' verbal giving of credit card information for phone bookings will act as a full enforceable agreement to pay the full amount.

Miscellaneous a. If one or more of the provisions in the Agreement is found invalid, illegal, or unenforceable in any respect, the validity, legality, and enforceability of the remaining provisions shall not be affected. Such provisions shall be revised only to the extent necessary to make them enforceable.

b. We reserve the right to remove, wherever reasonably possible, any Content from our website and social media channels. If you believe any Content residing on our website and social media channels or displayed or used in connection with Us infringes any person’s or entity’s copyright rights, please contact sales@rommetravel.com.

Terrorism and Violence There will be no refunds due to fear of travel from actual, threatened, or perceived violence or terrorist events.

Major Changes and Force Majeure Only if you are traveling on a charter flight arranged by us:

If we make a major change to your Vacation Package itinerary prior to departure, you have the right to cancel and receive a full refund. Only the following are considered major changes:

1. A change in the departure or return date, unless the change results from a flight delay experienced by the air carrier; however, if the delay is more than 48 hours, it will be considered a major change.
2. A change in the origin or destination city, unless the change affects only the order in which cities named in the Vacation Package are visited.

If, less than 10 days before the scheduled departure, we become aware of a major change, we will notify you as soon as possible. In the event of a major change, within 7 days of receiving notification of such major change but in no event later than scheduled departure, you may cancel your reservation and will receive a full refund within 14 days after canceling. If a major change occurs after departure that you are unwilling to accept, we will refund, within 14 days after your scheduled return date, that portion of your payment, which applies to the services not accepted. If we must cancel the Vacation Package: we will notify you in writing within 7 days of the cancellation, but in no event later than 10 days before the scheduled departure date. We have no right to cancel the Vacation Package less than 10 days before departure, except for circumstances that make it physically impossible to perform the Vacation Package. If that occurs, we will notify you as soon as possible, but not later than the scheduled departure date. If the Vacation Package is canceled, we will make a full refund to you within 14 days after cancellation. The rights and remedies made available under this Agreement are in addition to any other rights or remedies available under applicable law. However, the Operator is not liable for personal injury or property damage caused by any air carrier, hotel, or other suppliers of services in connection with your Trip. In addition, the Operator offers refunds under this Agreement with the express understanding that the receipt of that refund by a Customer constitutes a waiver of any additional remedies.

Except with respect to a “major change” with respect to a charter flight arranged by the Operator and notwithstanding any other provisions in this Agreement, the Operator will not be held responsible for, and no refunds will be given for, delays or cancellation of all or part of the Trip by the Operator due to causes or circumstances beyond the Operator’s responsibility or control, including but not limited to acts of God; perils of the sea, harbors, rivers, or other navigable waters; acts of any governmental or ruling authority; epidemic; collision; stranding; fire; faults or errors in navigation or management of this or any other vessel; seizure of the vessel under legal process; any abrupt or unexpected increase in the cost of fuel or shortage of fuel; war; hostilities; riots; strikes or labor stoppages; or any other cause or circumstance beyond the Operator’s responsibility or control (a “Force Majeure Event”). For the avoidance of doubt, a Force Majeure Event also includes (a) the occurrence of any pandemic, epidemic, or prevalent disease or illness with an actual or probable threat to human life as may be designated or determined by any local, city, county, or state governmental entities, as applicable.

Removal of Customer From Trip The Operator reserves the right to remove a Customer from a Trip if that person violates any law, whether domestic or foreign, is disruptive to others, or constitutes a danger to himself/herself or others. In addition, the Customer acknowledges that the hotel may remove a Customer from the hotel for similar reasons. In the event the Customer is so removed or his/her participation terminated, the return trip with the Operator will be canceled, and any/all expenses from being removed which include but are not limited to hotel accommodations and a return flight are the responsibility of the Customer. The Customer will not receive any refund for the remaining portion of the Trip.

Waiver of Jury Trial IN CONNECTION WITH ANY ACTION OR LEGAL PROCEEDING ARISING OUT OF THIS AGREEMENT, THE PARTIES HEREBY SPECIFICALLY AND KNOWINGLY WAIVE ANY RIGHTS THAT EITHER PARTY MIGHT HAVE TO DEMAND A JURY TRIAL.

Acknowledgement of Risk

Alcohol and Drugs
The legal drinking age varies by location: in Mexico and most Caribbean countries, it is 18; in Canada, it is 18 in Quebec and 19 in other provinces; and in the United States, it is 21. Romme Travel Inc. does not support underage drinking or the use of illegal drugs. If you choose to consume alcohol, please do so responsibly. Excessive alcohol consumption or any drug use can result in impaired judgment, injury, or death. There may also be legal consequences for underage drinking or drug use. Our destinations may include optional activities where alcohol is available. It is crucial to remember that your actions are your responsibility and can impact your safety and that of others.

Exhibit A

I understand and acknowledge that participating in a Vacation Package ("Vacation Package" or "Trip") arranged by Romme Travel Inc. involves certain risks, including potential injury or death. These risks can arise from my actions, the actions of others, or unforeseen events such as weather or natural occurrences. By participating in this Trip, I accept these risks and acknowledge that Romme Travel Inc., its employees, officers, and agents, are not responsible for any injuries or damages that may occur.

Acknowledgement of Personal Responsibility I understand that travel in connection with and participation in activities offered by Romme Travel Inc. may involve risk and potential exposure to injury and possibly death. I acknowledge the potential for injury and death resulting from irresponsible use of alcohol, illegal drugs, and other activities. I also recognize that risks may arise from the negligence of others, including Romme Travel Inc. staff, other participants, contractors, and third parties.

BY CLICKING "I AGREE", I CONFIRM THAT I HAVE READ AND UNDERSTOOD THIS DOCUMENT AND THAT IT AFFECTS MY LEGAL RIGHTS. I AGREE TO BE BOUND BY ITS TERMS. IF I AM AGREEING ON BEHALF OF ANOTHER PERSON, I REPRESENT THAT I AM AUTHORIZED TO DO SO AND ACCEPT RESPONSIBILITY FOR AGREEING ON THEIR BEHALF.

Winter Sports and Activities
I acknowledge that skiing, snowboarding, and other winter sports involve inherent risks, including injury and death. These risks can include, but are not limited to, collisions with other skiers, snowboarders, or obstacles; falls resulting from varying snow conditions, ice, or terrain; and exposure to extreme weather conditions. I agree to assume all risks associated with these activities, including changes in terrain and weather conditions. I understand that it is my responsibility to assess the risks and my ability to safely participate in these activities. I further acknowledge that throughout the day, snow conditions and terrain features will change, and I must continually assess my ability to navigate them safely.

COVID-19
I understand that COVID-19 is a highly contagious virus that can lead to severe illness and death. By participating in this trip, I assume the risk of exposure to COVID-19 and agree to follow all health and safety guidelines established by Romme Travel Inc. and relevant authorities. I confirm that I am not currently experiencing any symptoms of COVID-19 and have not been in contact with anyone who has tested positive for COVID-19 in the past 14 days. I acknowledge that despite all precautions, Romme Travel Inc. cannot guarantee that I will not become infected with COVID-19. I accept that I am responsible for my safety and actions during the trip and agree to comply with all measures put in place to mitigate the risk of COVID-19 transmission.

General Conduct
I acknowledge that I am responsible for my behavior during the trip and agree to follow all rules and guidelines provided by Romme Travel Inc. This includes adhering to local laws and respecting the customs and cultures of the destinations visited. I understand that failure to comply with these rules may result in my removal from the trip without refund, and I will be responsible for any additional costs incurred. I agree to act in a manner that is considerate of other participants and the communities we visit.

Legal Implications
I agree that this Acknowledgement of Risk is governed by the laws of Ontario, Canada, and any disputes will be resolved in the courts located in Toronto, Ontario. I waive any right to a jury trial and agree that this document may be used as evidence in any legal proceedings. I understand that if any provision of this Acknowledgement of Risk is found to be unenforceable or invalid, the remaining provisions will continue to be in full force and effect. I acknowledge that my participation in the trip is an acknowledgement of my personal responsibility for my actions and their consequences.

Medical and Health Information I agree to disclose any medical conditions or health issues that may affect my participation in the trip. I understand that failure to disclose such information may result in my removal from the trip and that I will be responsible for any additional costs incurred. I acknowledge that it is my responsibility to ensure that I have adequate medical coverage and to carry any necessary medications with me. I agree to follow any health and safety guidelines provided by Romme Travel Inc. and to take necessary precautions to protect my health and well-being during the trip.

Potential Risks I acknowledge that participation in travel and related activities involves potential risks, including but not limited to transportation accidents, natural disasters, political instability, health risks, and other unforeseen events. I accept these risks and agree that Romme Travel Inc. is not liable for any injuries, damages, or losses that may occur. I understand that it is my responsibility to assess my ability to participate in the activities offered and to take appropriate precautions to ensure my safety.

Emergency Procedures In the event of an emergency, I agree to follow the instructions provided by Romme Travel Inc. staff and local authorities. I understand that emergency procedures may vary depending on the location and nature of the emergency. I agree to familiarize myself with the emergency procedures and contact information provided by Romme Travel Inc. prior to the trip.

Contact Information: Romme Travel Inc. Email: sales@romme.ca

Privacy Policy

What Information We Collect From You

We collect various pieces of personal information about you when you inquire about booking one of our Tours. This information may be collected via our website, our app, in speaking with a third-party travel agent, or in working with one of our sales agents. Depending on which of our services you’re inquiring about, we will typically collect the following:

• Your first and last name, phone number, address, email address, and date of birth.

Once you have booked a Tour, we need more personal information to get you ready for your adventure as a part of a process we call “Good-to-Go”. This is needed in part to verify your identity, assess the suitability of the selected Tour, provide notices and updates to you about your Tour, and to process your payment. The information we require for the ‘Good-to-Go’ process includes:

• Gender, travel insurance details, residency, emergency contact information, payment information, nutrition preferences, passport details including (where applicable) a scanned copy of your passport, information required for a visa application.
• Health and medical information such as pre-existing medical conditions, vaccination status, and special requirements concerning medication that may impact your ability to safely participate in the Tour.

We may also collect the personal information of co-travelers whose information you provide us on their behalf as a part of the booking process. By providing us with personal information about others, you certify that you have permission to provide that information to Romme Travel Inc. for the purposes described in this Notice and that they have read and understood how it applies to them.

When you place a call to us to inquire about purchasing a Tour, to ask questions, or to resolve an issue, that call may be recorded and/or monitored for quality control, training, and customer service purposes. In so doing, we may collect information such as the identity of the caller, the date and time of the call, and the subject matter of the call.

When You Visit Our Website

• Log Data and Device Information: Such as details about how you are using the website or app (including if you clicked on links to third-party applications), access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and the pages you have viewed or engaged with before or after using the website or app. We may collect this information even if you have not created a Romme Account.
• Usage Information: Such as the pages or content you view, searches for tours, bookings you have made, and other actions on our app or website.
• Cookies: Our website uses a technology called a “cookie” as described in our Cookie Policy. The Cookie Policy explains the ways we use cookies on our website and mobile app.

Photos and Videos Taken While Travelling

Occasionally, a professional photographer may be scheduled on your Tour for the purposes of taking pictures and videos to be used for promotional purposes.

How Do We Use Your Personal Information?

• To provide, improve, and develop our Tours and any related services.
• To comply with our legal obligations and to carry out the administration of our business.
• To provide, personalize, measure, and improve our advertising and marketing.

How Do We Share Your Personal Information?

• On Tour Service Providers: We may share your information with third-party service providers who assist us in providing services related to your Tour.
• Business Transfer or Corporate Reorganization: In the event of a business transfer or corporate reorganization, your information may be part of the transferred assets.
• Limited Media Content Featuring Your Likeness: We may use photos and videos taken during your Tour for promotional purposes.

Cookie Policy

What is a Cookie?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. These cookies are set by us and are called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

How We Use Cookies and Other Tracking Technologies

We use cookies and other tracking technologies for the following purposes:

• Assisting you in navigation
• Assisting in registration to our events, login, and your ability to provide feedback
• Analyzing your use of our products, services, or applications
• Assisting with our promotional and marketing efforts (including behavioral advertising)

Types of Cookies We Use

1. Strictly Necessary Cookies

   • These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

2. Performance Cookies

   • These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

3. Functional Cookies

   • These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

4. Targeting Cookies

   • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can set your web browser controls to accept or refuse cookies. If you choose to reject